Administrative & Marketing Assistant

Description

Assist with the implementation of overall company and marketing department specific strategies to increase company and team success, and provide general office management support with a variety of clerical activities and related tasks.

Essential Marketing Functions

• Answer phones, take messages, screen calls, greet and assist clients
• Lead intake, including initial screening on the phone, and
• Process leads, including entry in CRM system (ReadyBuild)
• Send out thank you cards and gifts for referrals
• Support ordering of marketing supplies including but not limited to: business cards, folders, and other branded items as needed
• Process updates to marketing materials and work flows per Marketing Director
• Support project photography and video marketing efforts per the Marketing Specialist
• Support direct mail and email marketing projects, including but not limited to researching and building distribution lists, and sending out weekly client communication emails
• Support customer and team member events
• Other duties as assigned

Essential Office Functions

• Maintain office phone system, phone list for vendors and staff, mobile phone updates and contact info.
• Complete open/close the office duties
• Assist with troubleshooting IT problems, and/or coordinate IT support
• Keep printers, copiers, fax machine, plotter, and coffee machine running properly
• Maintain toner, paper etc. and schedule repairs as needed
• Set-up for monthly Goals Meetings and assist with administrative needs for other employee events as needed
• Process design agreements and construction agreements
• Assist with team member onboarding and offboarding tasks
• Coordinate IT and other essential office services including but not limited to building maintenance needs (cleaning, seasonal prep, repairs).
• Maintain and distribute office job lists
• Support staff in various tasks including but not limited to: letter writing, faxing, scanning, mailing, making phone calls, appointment scheduling, ordering and returning product and/or supplies
• Open, sort, stamp and distribute the mail. Monitor and process company email.
• Support recruiting efforts with direction from HR, including but not limited to assisting with job postings, interview scheduling, etc.
• Maintains/stocks office kitchen, design center refrigerator, and orders kitchen supplies
• Maintain conference rooms and calendars
• Other duties as assigned

Skills & Knowledge

• Possession of strong organizational skills and ability to multi-task
• Excellent verbal and written communication skills
• Possess exceptional interpersonal communication skills
• Customer-service oriented
• Self-motivated with the ability to work independently and collaboratively
• Ability to work with direction on given assignments
• Strong writing and research skills
• Detail orientated, quick learner and excellent follow through
• Ability to problem solve and troubleshoot

Education & Experience

• High School Diploma or GED.
• 2 years of relevant experience and/or training.
• High level of general computer knowledge with strong skills in Microsoft Windows and Microsoft Office programs
• Marketing experience/ formal education is a plus.
• Mailchimp experience a plus.
• QuickBooks experience a plus.

Contributing Behaviors

• Emotional intelligence
• Building and exhibiting team member trust
• Engaging in effective and productive communication
• Engaging in unfiltered conflict around ideas
• Commitment to decisions and plans of action
• Holding oneself and other accountable for delivering against the agreed upon action plans
• Focusing on the achievement of collective results

Physical Requirements:

• Prolonged periods of standing and sitting at a desk and working on a computer.
• Must be able to lift up to 30 pounds at times.
• Must be able to travel and navigate to client sites.
• Must be able to distinguish colors and shapes to design.

Benefits

Melton offers an excellent benefits package, including:

• 100% paid health, dental and vision insurance
• Healthcare and Dependent Care FSAs
• Short Term Disability
• Employee Wellness Reimbursements
• Company-matching Simple IRA
• Paid vacation and sick time
• Paid holidays
• Tool loan program 
• Competitive salary
• Fun & rewarding place to work
• Monthly employee events and annual parties
• Core values that include integrity, respect, dependability, and continuous improvement
• Training and career advancement opportunities
• Family-friendly atmosphere

Position Pay Information:

Full-Time
$20-$25/hour